Terms of Service
Published and effective as of 1st March 2025.
Please read these Terms of Service, including our Privacy Policy, before using our Services. By using the Services you make certain commitments to us, and we limit our liability to you as far as possible in law.
Our Services are for grown-ups. By using them, you affirm you are of legal age to enter into these Terms of Service.
1. Definitions
Account means a user account for any Service.
Content means anything you upload, import into, embed for use by, transmit, generate or create using the Services, including text, audio, images, and video media, communications, and any other information or documents.
Content Analytics means our internal analysis of: (a) how you use the Services, and (b) the characteristics of your Content.
Fees means all fees payable in relation to a Service.
IP, or Intellectual Property, means any Content or other tangible or intangible item that is subject to or benefits from Intellectual Property Rights.
IPRs, or Intellectual Property Rights, means copyright, moral rights, trade mark, trade dress, patent, trade secret, rights of unfair competition, rights of privacy, rights of publicity, and any other analogous or proprietary rights.
Project means a project opened or managed using the Services.
Project Information means all Content and other information used in the Services in relation to a Project.
Registration Data means user information required or provided to open and maintain an Account.
Services means each and every website, product and service we make available to you.
Share means to email, post, transmit, stream, upload or otherwise make available (whether to us or other users) Project Information using the Services.
Terms of Service means these terms of services, our Privacy Policy, and any operating rules, policies, and procedures we publish in relation to the Services from time to time.
User Data means all data we hold about you, including Registration Data.
we, us, and our means Karmanline Limited, registered at The Coach House, Greys Green Farm, Greys Green, Henley-On-Thames, England, RG9 4QG.
you means you and anyone you delegate as a user of the Services.
2. Acceptance
By using any of our Services you accept these Terms of Service and agree to abide by them.
3. Updates
We may update these Terms of Service at any time. When we do, we will revise the updated date at the top of this page. You acknowledge and agree it is your responsibility to review these Terms of Service periodically and become aware of modifications and we encourage you to frequently check them.
If you do not agree to the Terms of Service at any time, you must stop using our Services and, if applicable, cancel your subscription.
4. Account
To access the Services requires an Account registered with relevant Registration Data. You represent and warrant that your Registration Data is accurate, current, and complete and you agree to maintain and promptly update it to maintain its accuracy, currentness and completeness.
You also:
agree to maintain the security of your Account login and password;
acknowledge you have sole responsibility for maintaining adequate protection and backup of your Content and other Product Information and any equipment used in connection with the Services;
accept all risks of unauthorised access to your Account, Registration Data and Project Information; and
agree you have read, understood and agree to our Privacy Policy.
5. Fees
You must pay any applicable taxes and third-party fees (including, for example, token charges, credit card fees, VAT).
You authorise us or our authorised vendor(s) to store your payment method and use it in connection with your use of the Services. To avoid interruption of your service, we may participate in programmes supported by your card provider to try to update your payment information. You authorise us or our authorised vendor(s) to continue billing and charging your account for amounts owed with the information that we obtain.
6. Your Content
You own your Content.
We do not claim any rights of ownership to it.
Depending on how you created it, other people may have rights in some of your Content, or you may have no rights in it. For example, in many jurisdictions there are no rights to ownership or protection of AI generated outputs, and rights in partially generated content can be complex or unsettled at law.
7. Our Licences
To provide you with the Services and for you to use them fully, you need to give us limited permissions to use your Content.
These licences are always subject to your ownership of your Content under section 6 (Your Content) and we will not, and you do not authorise us to, use your Content to train any generative AI models, or publicise Karmanline or our Services.
Licence to Operate the Services
Solely for the purpose of operating the Services on your behalf, you grant us a non-exclusive, worldwide, royalty-free licence to:
reproduce your Content (for example, so we can create server copies and allow you to copy and paste within the Services);
distribute your Content (for example, so we can send it to authorised service providers, or share it with your collaborators);
create derivative works of your Content (for example, to create thumbnails, or edits);
publicly display your Content (for example, to publish your Content when you tell us to);
publicly perform your Content (for example, to enable playback on public properties); and
sublicense these rights to our authorised third parties acting on our behalf.
Licence to Improve our Services
Solely for Content Analytics to improve our Services, you grant us a non-exclusive, worldwide, royalty-free licence to:
reproduce your Content (for example, to make copies of your Content in our internal file storage repositories);
create derivative works of your Content (for example, to convert between file formats); and
sublicense these rights to our authorised third parties acting on our behalf.
8. Sharing Content
We may enable you to Share your Content through the Services with other users, or to make it public. You are responsible for what you Share and how you Share it, so please carefully consider what you choose to Share or make public before doing so.
Remember that Shared Content may subsequently be used, copied, modified or re-shared by others. We do not monitor or control Shared Content and we are not responsible for any uses of Shared Content.
9. Removing Content
If you delete Content from the Services, we will stop making that Content publicly available within a reasonable amount of time. We may retain some copies of your Content for a period of time as part of our routine backups.
We may remove Content from the Services if, in our sole discretion, we reasonably believe it is illegal, contravenes these Terms of Service, or is otherwise harmful to us, other users, or the Services.
10. Your Conduct
It’s a condition of using the Services that you use them responsibly, legally and in compliance with these Terms of Service.
That means no tampering with the Services or copying our IP, no interfering with other users or attacking anyone, no infringing other people’s IP or impersonating them, and no illegal, fraudulent, manipulative or otherwise uncool behaviour.
We are the final arbiter of what is uncool behaviour in this context, to protect users and ourselves, but that specifically includes not:
uploading, generating, or Sharing any Content or doing anything else that:
violates anyone’s Intellectual Property Rights;
is unlawful, tortious, defamatory, libellous, harmful, violent, abusive, threatening, obscene, vulgar, lewd, invasive of another’s privacy, hateful, or otherwise objectionable;
sexualises minors or that is intended to facilitate inappropriate interactions with minors, other users, or the public;
impersonates any person or entity or falsely states or otherwise misrepresents your affiliation with a person or entity, including not disclosing an applicable sponsorship or endorsement relationship;
attacking, harming or attempting to undermine or circumvent the Services in any way, including ways that:
disable, impair, destroy, manipulate or disrupt the Services, including by displaying them using framing or other navigational technology;
upload, transmit, store or make available any Content, Project Information or code that contains any viruses, malicious code, malware or any components designed to harm or limit the functionality of the Services;
disrupt, interfere with, or inhibit any other user from using the Services;
repurpose, redistribute, or resell the Services;
engage in chain letters, junk mail, pyramid schemes, phishing, spamming or other unsolicited messages, or engage in fraudulent activities, such as payment and refund fraud;
place an advertisement of any products or services in the Services except with our prior written approval;
create Accounts for the purpose of violating the Terms of Service or other types of actions we take, including, but not limited to, creating fake accounts or for circumventing account termination;
violates any applicable law; and
copying the Services in any way, including by:
modifying, porting, adapting or translating any portion of the Services;
reverse engineering (including but not limited to monitoring or tracking the inputs and outputs flowing through a system or an application in order to recreate that system), decompiling, disassembling or otherwise attempting to discover, within any Service, the source code, data representations or underlying algorithms, processes, methods and any other portion of such Service; or
using the Services or any content, data, output or other information received or derived from the Services, to directly or indirectly create, train, test or otherwise improve any machine learning algorithms or artificial intelligence system, including but not limited to any architectures, models or weights.
If the laws of your jurisdiction give you the right to decompile the Services to obtain information for making them interoperable with other software, you must first request such information from us. We may, in our discretion, either provide such information to you or impose reasonable conditions, including a reasonable fee, on your decompilation of the Services to ensure that our and our licensors’ and suppliers’ proprietary rights in the Services are protected.
11. Your Warranty
You warrant that:
you have all necessary licences and permissions to use and Share your Content; and
the rights necessary to grant the licences in these Terms of Service.
12. Your Indemnity
You will indemnify us and our subsidiaries, affiliates, officers, agents, employees, partners and licensors from any claim, demand, loss or damage, including reasonable legal fees, arising out of, or related to:
your Content;
your use of the Services;
your interactions with any other user; or
your violation of the Terms of Service.
We have the right to control the defence of any such matter, subject to your indemnification with counsel of our own choosing, and you will fully cooperate with us in that defence.
You may use and access the Services at your own discretion and risk and you are solely responsible for any damage to your computer system or loss of data that results from the use of and access to any Service.
13. Warranty Exclusions
We provide the Services “as-is”, meaning without warranty or indemnity to you to the maximum extent permitted by law.
Specifically, in respect of the Services we, our affiliates and third-party providers:
disclaim all warranties, express or implied, including the implied warranties of non-infringement, merchantability and fitness for a particular purpose;
make no commitments about the content within the Services;
disclaim liability for any actions resulting from your use of any Services, including, if you Share any Content:
any loss, corruption or damage to your Content;
the deletion of Content by anyone other than us; or
the inclusion of your Content by third parties on other websites or in other media;
disclaim any warranty that:
the Services will meet your requirements or will be constantly available, uninterrupted, timely, secure or error-free;
the results obtained from the use of the Services and Software will be effective, accurate or reliable;
the quality of the Services will meet your expectations; or
any errors or defects in the Services will be corrected.
14. No Liability
Nothing in the Terms limits or excludes our liability for gross negligence, intentional misconduct by us or our employees, or death or personal injury.
In no event shall we, our affiliates and third-party providers be liable to you or anyone else for any special, incidental, indirect, consequential, moral, exemplary or punitive damages whatsoever, regardless of cause, including losses and damages:
resulting from loss of use, data, reputation, revenue or profits;
based on any theory of liability, including breach of contract or warranty, negligence or other tortious action; or
arising out of or in connection with your use of or access to the Services.
Our total liability under these Terms of Service is limited to the greater of (A) GBP £100; or (B) the aggregate amount that you paid for access to the Services during the three-month period preceding the event giving rise to the liability.
Our suppliers will have no liability under these Terms of Service.
These limitations and exclusions in this section 14 (No Liability) apply to the maximum extent permitted by law even if a remedy does not fully compensate you for any losses or fails of its essential purpose; or we, our affiliates and third-party providers knew or should have known about the possibility of damages.
The Terms of Service set forth the entire liability of us, our affiliates and third-party providers as well as your exclusive remedy with respect to access and use of the Services.
15. Termination
Termination by You
You may cancel your subscription and terminate your use of the Services at any time. Cancellation or termination of your account does not relieve you of any obligation to pay any outstanding fees associated with your subscription, including, but not limited to early cancellation fees.
Termination by Us
We may at any time immediately terminate, suspend, or restrict your right to use and access the Services if in our sole discretion:
you breach any provision of the Terms of Service (or act in a manner that clearly shows you do not intend to, or are unable to, comply with them);
you fail to make the timely payment of any Fees;
you physically, verbally or through other means abuse, threaten, bully or harass us or our personnel;
you have repeatedly made complaints in bad faith or without a reasonable basis and continue to do so after we have asked you to stop;
continuing to provide the Software to you would violate any applicable law;
we elect to discontinue the Services, in whole or in part if it becomes impractical for us to continue offering Services in your region due to change of law or other reason; or
there has been an extended period of inactivity in your free account.
If we terminate your use of the Services for reasons other than for cause, we will make reasonable efforts to notify you via the email address you provide to us with instructions on how to retrieve your Content.
16. General
Availability. Our Services may not be available in your country and user-generated content available via the Services may not be legal or available in your country, and access to certain Services (or certain Service features) may be blocked in certain countries.
Successors. These Terms of Service shall be binding on and for the benefit of each party’s successors in title.
No assignment. Neither party may assign, transfer, sub-contract, sub-license or otherwise dispose of all or any part of its rights or benefits under these Terms of Service save in accordance with these Terms of Service .
No third parties. The parties do not intend any term of these Terms of Service to be enforceable solely by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to this Agreement.
Counterparts. These Terms of Service may be executed in counterparts, each of which must be executed and delivered is an original and which, taken together, shall constitute the same agreement.
Whole Agreement. These Terms of Service , together with any documents referred to in it, constitutes the whole agreement between the parties in relation to its subject matter and supersedes and extinguishes any prior agreements relating to that subject matter.
Severance. If any provision or part of a provision of these Terms of Service is found by any authority or court of competent jurisdiction to be invalid or unenforceable, it shall not affect the validity and enforceability of other provisions of this Agreement.
Force Majeure. A party will not be liable to the other, or be deemed to be in breach of these Terms of Service, for any delay in performance or failure to perform any of its obligations under these Terms of Service if and to the extent the delay or failure is caused by an event beyond that party's reasonable control, including strikes, lockout or other industrial action, act of god, war or threat of war, accidental or malicious damage, network failure, power cut, pandemic, medical emergency, or prohibition or intervention by any government or competent regulatory authority (a Force Majeure Event).
Any party wishing to claim that a Force Majeure Event applies to it must immediately notify the other party of the relevant circumstances. If a Force Majeure Event continues or delays or prevents the performance of a material obligation for a continuous period of at least 30 days either party may immediately terminate these Terms of Service by written notice to the other party.
Disputes. If the parties cannot resolve a dispute arising in connection with these Terms of Service they will enter into mediation in good faith to settle it in accordance with the Model Mediation Procedure of the Centre for Effective Dispute Resolution (CEDR). The parties will agree on a mediator within 14 days of notice of the dispute, and if they cannot, the mediator will be nominated by CEDR.
Governing Law and Jurisdiction. These Terms of Service and any dispute or claim (including non- contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non- contractual disputes or claims) arising out of or in connection with these Terms of Service or their subject matter or format.